Last week, we got an emergency call from the Fox Theatre in Detroit, asking if we could fix an elevator motor from their stage elevator that suddenly went out. Knowing that we have repaired many large elevator motors through the years, we drove down and picked it up. The motor was from a 1920 Otis elevator!
Not only was it from 1920, but it still had original windings in it! This motor had never burned up in almost 100 years of use. Extraordinary!
Earlier this year, York Repair finished its second session of Dale Carnegie training, held on-site. They put 50 employees through the course in 2012, with the remaining employees having taken it previously.
This past week, York was given, “The Dale Carnegie Leadership Award,” for their commitment to integrating Dale Carnegie training company-wide. The award was presented to them by Dan Handley, the President of Handley and Associates who conduct the training, and Wendy Groll, who instructed both sessions and was praised for her work.
Company founder, Frank York, celebrated his 70th birthday down in Daytona Beach, Florida. His sons, Jeff and Jade, surprised him by flying down to spend the weekend with him. Also joining the group were son-in-law Kevin, his twin, Keith, Frank's oldest grandchild, Dakota, and family friend Chad. Frank's good pal Freddy, arranged to meet the group at the North Turn Bar and Grill on the beach, where they sat outside on the patio awaiting his arrival.
Joe Ellers, author of “The Sales Managers Handbook: How to Get the Results that You Want,” dropped by last week for an intense 2-day sales training. Their entire sales staff and several others, including many newcomers to York, attended the training. Many left buzzing at all the knowledge they gained and where to focus their efforts to be successful. A couple of concepts that Joe focused on were, “know what goals the customer is trying to accomplish each year, what’s important to them, and how your sales can accomplish their goals.
It all started as a servo repair for one of our largest customers. Jason, from our servo team, came in last Saturday morning and repaired a Fanuc motor, which was then sent into the plant. The problem was, this wasn’t “The Answer.”
We got a call from the plants control engineer saying that their machine has been down for 5 days now and they could not get it running. Our solution was to send in “The Truth,” Jeff Migut, for a field service call.
This is for a 4,000HP, 2-pole (3600rpm) rotor. Ron, with the assistance of Steve and John, is heating it up to 1,300 degrees (shown here) to melt the solder so they can slip on the new copper rings, which were manufactured by York.
First, they restacked a new lamination, and then they put in new copper bars before heating it up. Finally, they will let it cool down over night before balancing and machining it, and assemble before delivering it to a waiting customer.
Testimonials
“I just wanted to share with you what a great job your team did last week when we lost a 600 HP motor on one of our extruders. We make plastic for a living – and we couldn’t! This was an emergency situation for us – and your team treated it like their own emergency.
Main Menu
