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It all started as a servo repair for one of our largest customers. Jason, from our servo team, came in last Saturday morning and repaired a Fanuc motor, which was then sent into the plant. The problem was, this wasn’t “The Answer.”
We got a call from the plants control engineer saying that their machine has been down for 5 days now and they could not get it running. Our solution was to send in “The Truth,” Jeff Migut, for a field service call.
Jeff quickly determined that the problem was the Fanuc 40hp spindle drive. After 9 hours of trouble shooting, it came down to a faulty board in the drive. Jonathon and Brent, from the York team, searched the plant and found a spare board in another Fanuc drive from a decommissioned machine. We installed the board and much to the delight of the controls engineer, the machine fired up and kept on running! High-fives all around!
