With over 30 years of experience in motor repair and over a decade devoted specifically
to motor management, York is the only choice for handling your warranty and repair
needs. Our facility includes a 75,000-square-foot, state-of-the-art repair shop
and a two-shift operation capable of round-the-clock service designed to meet your
needs.
Asset Management Highlights
- Document customer cost savings of $1,673,000 in 2005
- Over 15,000 items processed annually
- Warranty management contracts with 7 major automotive plants
- Eight of our 56 full-time employees are dedicated to the Asset Management Division
- Customized online system for instant access to job status
- Full-time computer programmer on-site to support custom reporting needs
- Established relationships with over 300 manufacturers
- Scheduled daily pickup and delivery
Warranty and Repair Program Features
- Status of all warranty and repairs, including pricing and anticipated delivery dates,
is shared on a daily basis. This information is available online or via automated
e-mail reporting.
- Each item is given a unique asset number for lifetime warranty tracking. All items
under warranty are automatically flagged upon receipt.
- Each item is analyzed against inventory balance and min/max levels prior to repair
resulting in significant cost savings from inventory reduction.
- Vendor performance is tracked including warranty tracking, cost, repair cycle time,
and quality.
- Warranty and repairs are dropped off and picked up on a pre-determined frequency
– daily, weekly, or as needed.
- Items are processed within 24 hours of receipt and sent to an authorized repair
facility.
- York’s Asset Management Division is available 24 hours a day/7 days a week.
Please contact our sales department for additional information and to schedule a
formal presentation.
Leave the Warranty and Repair to the Experts at York.